Privacy Policy
How ElectroHydraulicProducts (EHP) collects, uses, and protects information when you interact with our website and services.
1. Overview
This Privacy Policy explains how EHP collects and processes information in connection with our hydraulic equipment, contracting services, and this website. It is intended as general informational boilerplate and does not constitute legal advice. For questions about how this policy applies to your specific circumstances, please consult your legal counsel.
2. Information We Collect
We may collect the following types of information when you contact us, submit a form, or use our website:
- Contact details such as your name, company, email address, and phone number
- Project and inquiry details that you choose to provide in forms or emails
- Basic technical information such as IP address, browser type, and device information
- Usage data such as pages visited, time spent on the site, and referring pages (via analytics tools)
3. How We Use Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing quotations or technical information
- Planning, delivering, and supporting hydraulic systems and related services
- Improving our website, communications, and customer experience
- Meeting our legal, regulatory, and compliance obligations
4. Legal Basis & Information Sharing
Where required by applicable law, we rely on legitimate interests, your consent, or the performance of a contract as the legal basis for processing personal information. We may share information with:
- Trusted suppliers, logistics partners, or subcontractors involved in your project
- Professional advisors (such as legal, compliance, or insurance providers)
- Service providers that host our systems, analytics tools, or communication platforms, under appropriate contractual safeguards
We do not sell your personal information. Any sharing is limited to what is necessary to deliver our services or meet legal requirements.
5. Data Retention & Security
We retain information for as long as necessary to fulfil the purposes described in this policy or as required by applicable law and contract obligations. We take reasonable technical and organisational measures to protect information against loss, misuse, or unauthorised access.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
6. Your Rights & Contact
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, or to object to or restrict certain processing activities.
To exercise these rights or to ask questions about this Privacy Policy, please contact us using the details provided on our Contact page or the footer of this website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, regulatory requirements, or industry best practices. When we make material changes, we will update the effective date at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.